Course Pause Request

Account Information: *
Fill out this field
Please enter a valid email address.
Reason for the request:
Select an option
Fill out this field
You need to agree with the terms to proceed

Last Updated January 31, 2022

We can pause access to your course and reactivate it in the future; that way, the time you don’t use will not be lost.

Please review the restrictions below to see if you may request a pause to your course.

  • All pause requests must be made in writing to the following email: [email protected]
  • Pause requests will not be retroactive and will be granted based on the days you have remaining from the day of the request.
  • Access to the course can only be paused for no less than two weeks.
  • The course may be paused only once per every three months of access.
  • Any outstanding balances are still due within 30 days of purchase.

REACTIVATION POLICY

All reactivation requests after pause must be made in writing to the following email: [email protected].

  • Include receipt of purchase.
  • Account must be in good standing and have no outstanding balance.
Menu