Course Pause Request

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Last Updated January 31, 2022

We can pause access to your course and reactivate it in the future; that way, the time you don’t use will not be lost.

Please review the restrictions below to see if you may request a pause to your course.

  • All pause requests must be made in writing to the following email: [email protected].
  • Pause requests will not be retroactive and will be granted based on the days you have remaining from the day of the request.
  • Access to the course can only be paused for no less than two weeks.
  • The course may be paused only once per every three months of access.
  • Any outstanding balances are still due within 30 days of purchase.


All reactivation requests after pause must be made in writing to the following email: [email protected].

  • Include receipt of purchase.
  • Account must be in good standing and have no outstanding balance.